If you already own the item:
If you are planning on buying an item:
What is a Legit Check?
The GrailGeeks Legit Check is a digital authentication service for your future and/or existing items with no shipping of the item required. Gain peace of mind from the comfort of home.
We provide Legit Checks for many well-known brands in the streetwear and high-fashion market. If you would like to Legit Check an item that is not currently available on our site, please email email@example.com and let us know what brands you would like us to add to our services.
Our team is constantly growing, but we want to make sure every expert that joins the GrailGeeks team is more than qualified with years of experience Legit Checking a certain brand or designer.
I ordered my Legit Check but I can’t access my order?
Do not worry! Our world-class experts reside all around the world, and they may not be online at the time of purchase. Once they log on during their online hours, they will then approve and begin the Legit Check. You will get an email notification once the Legit Check has begun and you will then be able to hop into your private chatroom with your expert.
What if my expert is unable to authenticate my item?
While this will be a very rare occurrence, if your is unable to come to a decision on your Legit Check, we will refund you no questions asked!
What if my item turns out to be fake?
Your expert will advise you on next steps. They are all experienced in dealing with PayPal’s Resolution process so feel free to ask any questions you may have. Take this opportunity to learn from your expert!
Is it possible to refund a Legit Check?
If you have concerns about the reliability of the check that you have purchased, you may contact us for a refund. Feel free to email us at firstname.lastname@example.org and we will do our best to make everything right!
If you have any other questions at all, don’t hesitate reaching out. Please email email@example.com and we will respond to you within 24 hours.
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