If you already own the item:

1. Navigate to the brand/designer page of the item you’re looking to legit check or search for it on the home page.
2. Purchase your legit check package and wait for your expert to approve your order and begin the Legit Check process.
3. You will be connected with your dedicated brand expert who you will then be able to message and send photos to directly within the platform. Every brand and item is different, so be prepared to take and send those requested photos.
4. Your expert will reach a verdict on your item and let you know if it’s authentic or fake along with a detailed explanation as to why.

If you are planning on buying an item:

1. Navigate to the brand/designer page of the item you’re looking to legit check or search for it on the home page. 
2. Purchase your Legit Check package and wait for your expert to approve your order and begin the Legit Check process.
3. You will be connected with your dedicated brand expert who you will then be able to message and send photos to directly within the platform. Send a link to the item posting (Grailed, eBay, IG, etc.). In the case expert needs photos that aren’t provided on the item listing itself, be prepared to communicate with the seller and to see if they can post or send you the photos requested by your expert.
4. Your expert will reach a verdict on your item and let you know if it’s authentic or fake along with a detailed explanation as to why.

What is a Legit Check?

The GrailGeeks Legit Check is a digital authentication service for your future and/or existing items with no shipping of the item required. Gain peace of mind from the comfort of home.

We provide Legit Checks for many well-known brands in the streetwear and high-fashion market. If you would like to Legit Check an item that is not currently available on our site, please email help@grailgeeks.com and let us know what brands you would like us to add to our services.

Our team is constantly growing, but we want to make sure every expert that joins the GrailGeeks team is more than qualified with years of experience Legit Checking a certain brand or designer.

I ordered my Legit Check but I can’t access my order?

Do not worry! Our world-class experts reside all around the world, and they may not be online at the time of purchase. Once they log on during their online hours, they will then approve and begin the Legit Check. You will get an email notification once the Legit Check has begun and you will then be able to hop into your private chatroom with your expert.

What if my expert is unable to authenticate my item?

While this will be a very rare occurrence, if your is unable to come to a decision on your Legit Check, we will refund you no questions asked!

What if my item turns out to be fake?

Your expert will advise you on next steps. They are all experienced in dealing with PayPal’s Resolution process so feel free to ask any questions you may have. Take this opportunity to learn from your expert!

Is it possible to refund a Legit Check?

If you have concerns about the reliability of the check that you have purchased, you may contact us for a refund. Feel free to email us at help@grailgeeks.com and we will do our best to make everything right!

If you have any other questions at all, don’t hesitate reaching out. Please email help@grailgeeks.com and we will respond to you within 24 hours.